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Posted on 09/08/2017

Inside Sales Representative – Industrial Distribution

J.O. King Inc. - Alpharetta, GA

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Job Description

Inside Sales Representative – Industrial Distribution

Industrial fastener distributor seeks Inside Sales Representative for inside sales and customer support. This position involves taking incoming calls from existing customers and new business potential. Primary functions will include order taking, expediting, application support and inventory management. It is critical to provide excellent service and respond to customers in a prompt and effective manner. Outgoing phone interaction with suppliers including placing orders, expediting, and some technical support is common. Ability to maintain and develop strong relationships with both customers and vendors is imperative. 

Areas of responsibility include:

Answer incoming calls and respond to customer inquiries including quote preparation, order processing and expediting. Act as primary contact for all customer requirements and direct issues, as necessary, to the appropriate personnel.

Identify customer requirements and leverage internal resources to maintain existing business and create new opportunities to increase sales.

Coordinate customer orders with stock orders from vendors. Maintain sufficient inventory levels to support customer requirements while maximizing inventory efficiencies.

Work with vendors to resolve day-to-day operations including purchase orders, product quality or pricing discrepancies.

Build rapport with customers through friendly, engaging communication.

Environment can be fast paced and require multi-functional tasking.

Must be a team player with excellent communication skills.

 

 

 

 

 

Job Requirements

Qualifications:

Excellent verbal communication skills and telephone manner.

General knowledge of manufacturing or mechanical aptitude is preferred.

Familiarity with Windows operating systems and Microsoft Office.

Some College, Technical School, or equivalent work experience preferred.

 

 About J.O. King, Inc.:

J.O. King was founded in 1952 as a specialty fastener distributor to all types of industries. Through the years J.O. King has set the standard for customer service by providing creative solutions to difficult customer applications. Our sales and account representative team members work with our customers to discover and define their fastener needs.
Our success is based on our ability to provide quality products, excellent customer service and competitive pricing that is backed by engineering, application and design assistance. Each of our locations provides professional sales assistance, technical support and local product availability.

 

Benefits Offered

Medical, Life, 401K

 

Employment Type

Full-Time

 

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